Contact Us

Email Us
Telephone Teller: 416-465-8251
Toll Free: 1-866-222-0630

We take our member relationships very seriously, if you have a member concern please click here.

Please note, extended hours of operation can be
available upon request. Please contact us to make arrangements.

Head Office                                   

2 Carlton Street Suite #810
Toronto, Ontario
M5B 1J3

Phone: 416-238-5606
Toll Free Number: 1-888-942-2522
FAX H/O: 647-689-3065
Monday - Friday
8:30 - 3:00


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Service Centre (Restricted Access)

500 Commissioners Street
Toronto, Ontario
M4M 3N7

Phone: 416-238-5606
Toll Free Number: 1-888-942-2522
FAX S/C: 416-542-2631
Monday, Tuesday, Thursday & Friday 8:30 - 3:00

Wednesday 8:30 - 4:00


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Gerdau Branch
(Restricted Access)

1 Gerdau Court 
Whitby, Ontario
L1N 5T1

Phone: 905-668-8811 ext 2329

Phone: 416-238-5606
Toll Free Number: 1-888-942-2522
FAX: 905-668-2807
Tuesday 12:00 - 4:30
Thursday 12:00 - 4:30

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Southlake Branch
(in Medical Arts Building at 581 Davis Dr.)

596 Davis Drive (Mailing Address)
Newmarket, Ontario
L3Y 2P9

Phone: 905-895-4521 ext 2503
Phone: 416-238-5606
Toll Free Number 1-888-942-2522
Fax: 905-953-5490
Monday - Friday
8:00 - 4:00


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Transportation Branch (Restricted Access)

By Appointment only

1070 Botanical Drive
Burlington ON

Phone: 416-238-5606
Toll Free: 1-888-942-2522
Fax: 647-689-3065

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Corporate Office (Restricted Access)

615 Davis Drive Suite 301
Newmarket ON
L3Y 2R2

Phone: 416-238-5606                
Toll Free: 1-888-942-2522
Fax: 647-689-3067

Monday - Friday
8:30 - 3:00

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Staff Listing and Contact

Diane Kocet AMP, A.C.U.I.C,  B.A. Chief Executive Officer
Dahlia Billingsley AMP, A.C.U.I.C Operations Manager / Compliance, Member Experience and Security Officer
Mark McDonald AMP, F.C.U.I.C. Financial Services Manager / Technical Support, Health and Safety Representative
Malgorzata (Gosha) Gaus CGA Risk and Financial Manager             
Marylyn (Beth) Wallace F.C.U.I.C. Clearing and Payroll Administration Officer         
Nicole Lake F.C.U.I.C. Marketing Operations / Member Relations Coordinator/ Privacy and Anti-Spam Officer
Cori Andrade Financial Services Administrator  
Kokilan Maheswaran Financial Services Coordinator / Deputy Compliance Officer
Sarasvati (Sara) M. Maharajh Supervisor,Wealth & Estate/Member Service/Deputy Privacy Officer
Stacie Matthews Member Service Representative/Administration Representative

Avanti Dhamale

Member Service Representative/Administration Representative

Judith Ward




Call Centre  
Paolo Dorazio Member Service Professional
Siobhan McCully Member Service Professional
Mara Hohenwarter Member Service Professional

For any member concerns or problems, please click here.