Member Testimonials | Our Imprint | The Energy Credit Union - Trust • Loyalty • Compassion

Member Testimonials

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Christine Mak

Thank you to all the staff for all the excellent work for the past year.

Donna Richards

Thank you for your commitment to good customer service. Keep up the good work.

Joseph Place

I would like to thank the credit union for all the hard work and great customer service you all provide! You guys always exceed my expectations.

Robin Iwasa

The Credit Union has GREAT service...staff are thorough and take care of everything in a most professional manner. It is the best service I've ever had!

Lisa Tolev

Beth, you are always so helpful to me “remotely”. I appreciate all that you do.

Rory Calhoun

The CU has helped when I needed it with the biggest smiles and assistance. Great people to work with!

Ishvardai Persaud

A great place to have your investments!

Bill Lesarge

The credit union helped me out with loans during some tough times.

Devon Webley

The Credit Union is doing an excellent job! Everyone is so friendly and whether I visit the Head Office or the Service Centre, I am never disappointed with the service!

Keith Jefferson

I have enjoyed the professional service your staff offer, especially Jimmy.

Leszek Pisarek

Jimmy and Pia work very well, and provide good service beyond expectations.

Edwin Samuel

Great, Great, Great, Excellent people skill and they your personal stuff with professional service. The service is always with a smile and help is always available even when you are not aware.

Jim Likourezos

The credit union has always been helpful and very professional in all my banking needs.

Ron Owens

Great bunch of people

Chuck Blair

The credit union has always been there for me and my family.

Harold Fassnacht

Always available and reliable, Thanks

Darryl Siriram

The credit union helps my family when in need.

Michael Prosper

Glad to be a member, Great Job!!!

Randy Hopkin

Good service, fast service and good golf tourney.

Ryan Li

Great service and easy to access to service

Stephen Scott

Excellent banking services for all my needs

Ricardo Pangindian

The credit union helps members to save money on mortgage rates.

Scott Montgomery

Great service and friendly atmosphere

Nicole Soverall

The convenience is great, the service is excellent.

Ravinder Sawhney

Friendly and convenient location

Mike Carnegie

The service and customer support given to me and my family at the credit union is second to none.

Thank You
The Carnegie Family

Sharon Wilson

Congratulations on a well done tournament. I attend many credit union tournaments in the industry and yours is certainly one of the most organized and fun tournaments I attend! I had a great time and thank you for including me.

Joe Forrest

Diane, I want to thank the staff of TECU for the great Golf day this week. It was so well done and my foursome had a super time.

Secondly, the service of you and staff continually put other financial institutions to shame. Your security measures such as e-mail alerts I really appreciate. We have had some changes in our accounts very recently and the way they were handled was excellent.

Thanks again.

Veronica Eastman

I needed a loan because there was a death in my family. The staff deposited the funds to my account and were very accommodating and as usual, very friendly. They know me by my first name and they know me when they see me. They are the best.

Barbara Girdharry

I am very pleased to do my banking with dynamic organization. I have been a member of the Credit Union for over 23 years. The staff is excellent and tremendously helpful, especially Mark and Nicole. I have really enjoyed the many outings organized by Beth and the other staff members, You guys are the best! You not only know me by name but you also know my account number. The yearly dinners is a wonderful way of meeting retired members and learning where our Credit Union stands. I am really proud of the staff because of their reliability and readiness to assist. Thank you for serving me all these years!

Ajay Gupta

I have been a member since I started to work at Hydro in 1980. The Credit Union has been a wonderful place to keep my money. They not only provide ALL the services that big Banks do but they do it in a more professional and humane way. To them I am not just an account number, they know my name. Nicole and all other staff members are great and very helpful. The best decision I ever made.

Juliet John-Baptiste

The TECU was there for me in my time of need. I don't know what I would have done without them. They are all so friendly and easy to talk to.

Tracy Hancock

The Credit Union has been my financial institution of choice since starting with Hydro. Great staff who are always helpful have made banking issues with mortgages & loans exceptionally easy. The peace of mind I have is 'priceless'. Thanks Art for that info about debit purchases & savings!

Isabelita Buenaventura

TECU provides good service. This banking institution makes me feel I am in good hands. TECU feels like family.

Tony Lagana

The TECU golf tournament is one key tourney that I enjoy attending. Please keep it going! It's unfortunate that THES doesn't have a similar one. Also the exposure that the TECU offers members by having staff coming to all of the different Hydro locations is very important to all, especially those who may not be members yet.

Fersando Javier

TECU saves me money with free services. I found it very easy to get loans. Staff is friendly. I also find the website very user friendly.

Victoria Whelan

Thank you for all of the help you have provided to me throughout the last year. I am very impressed with the customer loyalty provided by yourself and TECU.

Vittoria Tantalo

I've been a member of the credit union over 19 years & during the course of all these years I've been pleased with my rapport & communication with all your staff. There is a particular member of your team whom I wish to highlight. His name is Mark McDonald.

Mark has always gone above & beyond his line of work, he is very professional & knowledgeable. Mark is always so very willing in all aspects. There have been times when my question may not have been related with his field, however, Mark still managed to always assist me & for that there is plenty to be said. Mark is truly a great person with strong work ethics & the credit union should be proud to have him part of the team.

Bill Venton

Many thanks to you, Mark and the TECU grant review board. Vanessa was absolutely thrilled with the the news and I'm sure it will go a long way to boost her confidence, not to mention, a significant contribution to her first year tuition. I can' t say enough good things about my 20 year relationship with the Credit Union; the convenience, personal service, advice, security and professionalism cannot be matched by any other financial institution. This token of generosity is just another example of what makes me proud to be a member. Thanks again for supporting Vanessa's success.

Art Bevis

Exactly one month ago, I met with the Credit Union to discuss the new "Flip and Save" product offered. It's quite simple, each time you use your debit card, a small amount is automatically deposited into a separate account as a subtle form of forced savings. The interest rate for this account is quite appealing and collectively with the option plans available make it an easy sell. After a full 30 days of usage, there has been a total of $240 transferred into this account from my PCA based on usage of my debit card. At this rate, I will have put away almost $3,000 in one year without even missing a penny. I highly recommend this service to the membership, especially if you want to put some cash away for a holiday or a special purchase.

Greg Aletto

I've been a member of the Credit Union since 1982. I’ve been happy with my experience throughout the years. As a co-founder of the Toronto Hydro Hockey Team, the Credit Union has always been there for support. When I had to deal with my own financial matters, Liana Crimi was there to help. She was detailed in all of her correspondence, and helped steer me in the right direction. She gave me many options and she was looking out for my future. She’s been a great help through this process. I’ve heard a lot of good things about Liana even among my colleagues. Liana is great to deal with! Thank you Liana for all the help!

Lorraine Gauthier

For the last 26 years everyone at your office has truly become a friend.

The Miller-Vandyke family

The TECU has been and is a blessing to me and my family. We have maintained a personal connection with the staff. When I call, they address me with my name before I can even say who I am. A few winters ago, I was off work when my furnace broke down. Things were very tight, that was when I decided to give them a call. They told me to make arrangements for the new furnace. The money was basically being put into the account as we were talking. Thanks TECU keep up the great work.

Tim O’Sullivan

In my 30 years at Toronto Hydro the Credit Union has always been there for me and my family. They’ve always been supportive and generous with their advice even if it meant I needed to use another bank’s service. Thanks!

Paul Gillespie

The Credit Union is really good through financial hardships. They helped me when no other banks would.

Raj Kadharnauth

Friendly and helpful staff. Good to deal with.

Christine Mak

The Credit Union provides easy and timely services such as setting up RRSP and Loans. Staffs are friendly and able to address members promptly. Great services.

Teresa Law

I got a special rate for borrowing money to buy the hydro bonds.

Pete Tolev

I found that the staff have always been extremely friendly, helpful and very polite. Always smiling and willing to help. Keep up the great work.

Danny Amaral

They have helped me save money. They always know my name when I come in. They are always available and willing to help.

Cecil Manbahal

- Made loan available and easier.
- Helped me save money
- Donate sponsorships to community events
- Staff is always available for help and advice
- Friendly staff

Susan Butson

The credit union has given me a freedom to enjoy life to the fullest. It has changed my life immensely.

Geetha Daniel

Credit Union has been “my” Bank ever since I joined Toronto Hydro 18 years ago. Excellent services, personal care, friendly staff and easy access are just some of the reasons for me to continue to be a member.

Christine Shannon

My Credit Union was there for me when I needed a car loan, they provided my loan the same day with extremely low interest rates. The service is exceptional and I really appreciate the individual time and attention that is given to me. I look forward to many more years with you.

Maxine Morris

The credit union has helped my family set up a personal account for each family member. The credit union has helped us with loans and that has helped us pay less on interest and really helped save us money. I really enjoy seeing the friendly staff at the Credit Union. It makes a real difference in banking.

Steve Lake

My credit union has always been there for me when I need them.

Dexter Grandison

My credit union provides me with the best service and friendly staff.

Donna Brown

The service is exceptional and very personalized. They manage all my finances. I am very pleased. Special thanks for a great job!

Peter Katsios

The Credit Union is #1. They guided family in all financial situations and helped in all our hours of need. Thanks again!

John Pakert

My credit union has given me 30 years of excellent service and very personal experience in everyday dealings.

Ernie Wheeler

The staff is the best. Whenever I require a loan, it has never been a problem. Keep up the great work.

Ken Sharpe

The credit union has helped with my past financial problems I’ve had. They have given me advice on how to handle money. The staff has been the best I’ve ever dealt within a bank or Credit Union

The people at the credit union are very helpful and easy to communicate with. They go out of their way to help members.

Yvonne Llewellyn

I think the Credit Union is great. I do not have to pay any service charges and I can decide how much extra I pay on my loans. I even have an account for my daughter. Fantastic!

Mary Bartell

I have been dealing with the Credit Union for 18 years and have always found them friendly, informative and always ready to answer any question. Keep up the great work Credit Union team!

Don Ellis

The Credit Union has made my banking an exceptional experience. They have always been there when I needed a loan. The credit union has helped me with decisions in regards to my retirement planning.

Taras Renco

My credit union has given me more flexibility in my life, which has helped tremendously.

Roger Carvalho

My credit union has helped me with my loan, and by always suggesting good things for me to invest my savings.

Farida Sataur

The credit union has been and is a great and wonderful institution. Banking has never been made so easy and simple and the staffs (each and every one of them) have been ever so friendly and so very helpful. It is a joy dealing with them. The services offers are exceptional. None of the banks offer such reasonable rates as the credit union. It’s a pleasure dealing with “my” credit union.

Dean George

- Excellent Golf Tournament
- Easy to deal with getting a loan or mortgages – (I have had both in the past.)
- Easy to make payments through the internet banking
- Friendly and helpful staff

John Borowitz

I renewed a great rate on my term deposits.

Cindy Lee-Howe

The credit union has done a lot for me over the years. All of the people who work there are very helpful at all times. I have nothing but great thoughts of the credit union.

Ola Olatunji

Makes life and myself better.

John Keeling

What has my credit union has done for me? My credit union has helped me with one of the many “POP-UP” emergency situations that can happen in life. In my case, a 5pm surprise car repair that threatened my planned vacation. An expected maintenance fee of $300.00 turned into a big costly repair, all in one Friday afternoon. The fantastic people at the credit union were able to adjust my loan and move everything around the same afternoon, saving my vacation!

Dave Harkness

The staff at my credit union are great! Loans are easily arranged. Help is always available at short notice; staff are always friendly, smiling and great service. Many thanks.

Mary Wagler

TECU are the most friendly, smiling, obliging group of young people delighted to serve you. It would be a stressful adjustment after all these years to use the regular banking services. Besides the excellent services, members receive perks and prizes at the Annual General Meeting and the event days that are scheduled annually. These activities also offer an opportunity to see other members and old friends.

Samuel Lindo

My credit union has an easy loan and mortgage process. The staff are very amiable. I also get all of my US cash at the credit union with no services charges or commission fees.

Grace Mullings

I had some serious financial problems a number of years ago, I went and spoke with the staff at my credit union and they basically bent over backwards to do what they could. I love the credit union and the staff. They truly care and do whatever they can to meet your needs. I don’t hesitate to go in and talk with the staff about all of my financial needs.

Logan Sellathurai

The staff are always with a smile at the credit union. With great rates for RRSP loans and the RRSPs that I transferred to the credit union from my previous bank, the savings I got is always great! Any time I want to make an inquiry about any of my accounts, it is always fast and easy. It is always a pleasure dealing with the staff here.

Sean Gray

My credit union has been very helpful for me by helping me take all of my old credit card debts and combining them (along with a car loan) into one easy payment. The credit union offered a better interest rate, great service and great advice. Thanks a lot!

Paul Layne

The credit union has helped me immeasurably with my finances, investment loans, and car loans. The staff are very friendly and helpful. They are extremely easy to talk to.